Privacy Policy

When you use our website or submit an enquiry form, we may collect the following personal information: - Full name - Email address - Phone number - Travel preferences (destination, travel dates, number of travelers) - Messages and special requests you submit through our forms We do not collect sensitive financial information such as credit card numbers through our website. All payment transactions are handled through secure third-party channels.

We use the information we collect to: - Respond to your travel enquiries and provide personalized quotes - Communicate with you about bookings, itineraries, and travel updates - Send you relevant travel offers and promotions (only if you have opted in) - Improve our website, services, and customer experience - Comply with legal obligations and resolve disputes

We do not sell, trade, or rent your personal information to third parties. We may share your information with: - Our travel partners (hotels, transport providers, local guides) solely to fulfill your booking - Service providers who assist in operating our website (hosting, analytics, email delivery) - Law enforcement or regulatory authorities when required by law All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified.

Our website uses cookies and similar technologies to enhance your browsing experience. These include: - Essential cookies required for website functionality - Analytics cookies (Google Analytics) to understand how visitors use our site - No advertising or third-party tracking cookies are used You can control cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

Our website integrates with the following third-party services: - Supabase: For secure data storage and backend services - Pexels: For stock photography used across the website - Resend: For sending email confirmations when you submit an enquiry - WhatsApp (Meta): For direct communication through the WhatsApp chat feature Each of these services has its own privacy policy, and we encourage you to review them.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encrypted data transmission (HTTPS/SSL) - Row-level security on our database - Regular security audits and updates - Restricted access to personal data on a need-to-know basis While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including: - Enquiry data: Retained for up to 2 years to assist with follow-up bookings - Communication records: Retained for up to 3 years for service quality and dispute resolution - Analytics data: Aggregated and anonymized after 26 months You may request deletion of your data at any time by contacting us.

Under applicable data protection laws, you have the right to: - Access the personal information we hold about you - Request correction of inaccurate or incomplete data - Request deletion of your personal information - Withdraw consent for data processing - Lodge a complaint with the relevant data protection authority To exercise any of these rights, please contact us using the details provided below.

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Uttarakhand Easy Trips Near Railway Station, Shiv Murti, Haridwar-249401, Uttarakhand (India) Email: uttarakhandeasytrips@gmail.com Phone: +91 9012614343