Terms of Service
Please read these terms carefully before using our services
Last Updated: 17 March 2026
Welcome to Uttarakhand Easy Trips. By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
1. About Us
Uttarakhand Easy Trips is a travel services company. We provide travel planning, tour packages, cab and transfer services across the region.
2. Services Offered
Our services include, but are not limited to:
- Curated tour packages (pilgrimage, adventure tours, hill station retreats, wildlife safaris)
- Transfer and cab booking services
- Customized itinerary planning based on your preferences
- Travel consultation and destination guidance
All services described on our website are subject to availability. Prices, itineraries, and package details may change without prior notice.
3. Booking Process
Bookings are initiated through our website enquiry forms or via WhatsApp communication. A booking is confirmed only after:
- You receive a written confirmation (email or WhatsApp) from our team
- The agreed advance payment has been received
- Both parties have agreed upon the final itinerary and pricing
Submitting an enquiry form does not constitute a confirmed booking. Our team will respond with a detailed quote and availability within 24 hours.
4. Pricing and Payment
- All prices on the website are listed in Indian Rupees (INR) and are per person unless otherwise stated
- Prices are indicative and may vary based on season, availability, group size, and specific requirements
- Final pricing will be confirmed in your booking confirmation
- Payment can be made via bank transfer, UPI, or other methods communicated at the time of booking
- An advance payment (typically 30-50% of the total cost) is required to confirm your booking
- The remaining balance must be paid before or on the day of departure, as communicated by our team
5. Cancellation and Refunds
Please refer to our separate Refund Policy page for detailed cancellation terms and refund schedules. Key points:
- Cancellations must be communicated in writing (email or WhatsApp)
- Refund percentages depend on the notice period before the travel date
- Some components (e.g., train tickets, helicopter bookings, special permits) may be non-refundable
- Force majeure events are handled on a case-by-case basis
6. Traveler Responsibilities
As a traveler, you agree to:
- Provide accurate and complete personal information for bookings
- Carry valid government-issued photo identification during the trip
- Follow instructions of guides and local authorities
- Respect local customs, traditions, and environmental guidelines
- Ensure you are medically fit for the chosen tour
- Inform us of any medical conditions, dietary restrictions, or special requirements at the time of booking
- Be punctual at all pickup points and scheduled activities
7. Our Responsibilities
We commit to:
- Providing services as described in your confirmed itinerary
- Ensuring all transport vehicles are properly maintained and insured
- Providing experienced, knowledgeable drivers and guides
- Assisting with any issues or emergencies during your trip
- Maintaining transparency in pricing and policies
However, we are not liable for delays, cancellations, or changes caused by factors beyond our control (see Section 9).
8. Limitation of Liability
Uttarakhand Easy Trips acts as a facilitator between travelers and service providers (hotels, transport operators, activity providers). While we carefully vet our partners:
- We are not liable for any injury, loss, damage, accident, or death arising from services provided by third-party suppliers
- We are not responsible for loss or damage to personal belongings during the trip
- Our total liability for any claim shall not exceed the total amount paid for the specific service in question
- We strongly recommend purchasing comprehensive travel insurance before your trip
9. Force Majeure
We shall not be held liable for failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters (floods, earthquakes, landslides, avalanches)
- Extreme weather conditions and road closures
- Government restrictions, curfews, or permit cancellations
- Strikes, civil unrest, or security concerns
- Pandemics or health emergencies
In such events, we will work with you to reschedule or provide alternative arrangements where possible. Refunds in force majeure situations will be subject to what we can recover from our service partners.
10. Intellectual Property
All content on this website -- including text, images, logos, designs, and code -- is the property of Uttarakhand Easy Trips and its licensors. You may not:
- Copy, reproduce, or distribute any content without written permission
- Use our brand name or logo for commercial purposes
- Scrape or extract data from our website using automated tools
Stock photographs used on this website are sourced from licensed providers (Pexels) and remain the property of their respective creators.
11. Website Use
By using our website, you agree to:
- Use the website only for lawful purposes related to travel planning
- Not submit false, misleading, or spam enquiries
- Not attempt to interfere with the website's functionality or security
- Accept that website content may contain minor inaccuracies and is subject to change
We reserve the right to block access to users who violate these terms.
12. Governing Law and Disputes
These Terms of Service are governed by the laws of India. Any disputes arising from or relating to these terms or our services shall be:
- First attempted to be resolved through mutual discussion and mediation
- Subject to the exclusive jurisdiction of the courts in India
We encourage travelers to contact us directly to resolve any concerns before pursuing formal legal action.
13. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the revised terms.
14. Contact Us
For any questions or concerns about these Terms of Service, please reach out to us:
Uttarakhand Easy Trips
Near Railway Station, Shiv Murti, Haridwar-249401, Uttarakhand (India)
Email: rudratomar3103@gmail.com
Phone: +91 9997488621
WhatsApp: +919997488621
